Returns Policy

You can get a refund or exchange on faulty items on any purchase made online within 14 days of receipt*. Refunds can only be made to the original card of purchase. Refunds will be processed to the original payment card only.

Returns procedure

To return an item purchased online, by phone or by mail, you can send your items to:
Layer of Luxury, 67 Bakery Street, Lija, Malta, LJA1203

All returns are your responsibility until they reach us. Use a registered postal service that insures you for the value of the goods you are returning.

To improve the processing of your returned item(s)

  1. Items must be returned in their original condition with proof of purchase.
  2. Ensure the goods are repackaged in their original packaging.
  3. Include the following details with your return; order details, reason for return.

Your refund will be issued once the return has been received. Please allow up to 30 days for your account to be credited if you paid using a debit or credit card via Paypal, and 3-5 days to a Paypal account.

If an item is faulty, damaged or incorrect, I will refund you the original delivery charge in addition to the returns delivery charge. Please retain proof of postage.

Items will not be accepted if an item is just unwanted.

Returns queries

If you have a query regarding returns, please contact:

monique@layerofluxury.com

+356 99891722


LUXE News

What's happening.....

Follow our updates, hints and tips, tutorials and be the first to find out about our offers.

Looking back on our first year…..

I can't believe it has been one year since I bought Nudescovery and the trouserslips stock. The beginning was lots of fun with rebranding and also a bit stressful finding new suppliers and building the new site and moving the business from Ireland to Malta. All the ambitions I had to create new products got swept to the side with...

RED ALERT!

Now my birthday has passed, I can start to think about Christmas. It's 6 weeks away now and rather selfishly, I created a set of the camisole vest top and french knicker shorts in a beautiful cranberry red silk - but I have been generous enough to make enough sets to sell too! These are not made for the lightweight...

Feeling sleepy

Where did the last couple of months go? I confess my attention has been distracted lately with renovating a tiny 'trullo' house in Italy. It's nearly, nearly ready and we are planning to spend Christmas there this year. We're well into autumn and sales of trouserslips is picking up after mostly sales of the shorter length trouserslips, french knickers and...